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Privacy Policy

Last updated: May 11, 2026  |  Effective: May 11, 2026

G Towing Service ("we", "our", "us") operates the website gtowingservice.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our towing and roadside assistance services in Islamabad and Rawalpindi, Pakistan.

1. Information We Collect

1.1 Information You Provide

When you contact us for towing or roadside assistance, we may collect:

  • Your name
  • Phone number
  • Vehicle location (for dispatch purposes)
  • Vehicle type and description
  • Nature of the breakdown or emergency

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

  • Browser type and version
  • Operating system
  • IP address
  • Pages visited and time spent on each page
  • Referring website address

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To dispatch our tow truck and recovery teams to your location and provide requested services.
  • Communication: To respond to your inquiries, confirm service bookings, and provide service updates.
  • Website Improvement: To analyze website usage patterns and improve user experience.
  • Legal Compliance: To comply with applicable laws and regulations in Pakistan.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service Partners: With tow truck operators directly involved in providing your requested service.
  • Legal Requirements: When required by law, regulation, or legal process.
  • Safety: To protect the safety of our customers, employees, and the public.

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use cookies — small text files stored on your device — to improve your browsing experience. You may disable cookies through your browser settings, though some features of our site may not function properly as a result.

6. Third-Party Links

Our website may contain links to third-party websites such as Google Maps and WhatsApp. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing them with any personal information.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us so we can take appropriate action.

8. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal data, subject to legal requirements.
  • Withdraw consent for data processing at any time.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: